KANSAS CITY, Mo. -- The Chapaz family thought they were pursuing the American dream. They found a home they loved and were renting to own. But now a fire has left them homeless, and they're left with more questions than answers.
Ever since the fire on Monday, the Chapaz family says they can't stop coming to the burned out home.
"We come over here because we don't know where else to go," mother April Chapaz says.
They had been using the wood burning stove to stay warm on that chilly Monday evening, when suddenly there was lots and lots of smoke. Mom and dad and all four kids rushed safely out of the house.
Chapaz says she's grateful all four kids made it out safely. Three of her kids are her adopted sons from her husbands family in Guatemala, and two of them have hemophilia. Friends have helped get some new clothes and shoes for the kids.
However, they've spent three days searching and still can't find a place for a family of six that they can afford.
"We only have 500 dollars so it's hard to find a house and pay the first month and deposit with the money we have," said Chapaz.
When they first moved into the house, the family was told that their monthly check would include mortgage, insurance and taxes. But since the fire, they've been trying to call the company that owns the house, and they can't get any answers.
"No one is calling us back and we've called everyday since then," Chapaz says. "I've called 2-3 times a day left messages and no one will call me back."
The house is owned by Home Solutions Partners of Dallas, Texas. FOX 4 learned that the SEC has filed a lawsuit accusing the company of defrauding investors out of millions of dollars and the company is being liquidated.
A lawyer involved with the liquidation says many of the company's financial records are missing, so it could be hard to find out whether the house was insured. A representative from Home Solutions Partners told FOX 4 they would look into the situation, but no one called us back Thursday.
Chapaz says the whole thing is frustrating and upsetting.
"We work so hard for everything we have we live paycheck to paycheck so when you lose everything it's hard," she says, "I want to brush my hair in the morning but I don't have a brush. The kids are like 'I want a toy' but they don't have one and they don't understand."