State to Audit Troubled Kansas DMV Computer System
TOPEKA, Kan. — Kansas lawmakers are demanding an audit of the state’s new $40 million upgraded DMV computer system, which has caused long lines, delays and a big headache for DMV workers across the state.
The audit is expected to begin sometime before the end of the year, with the results ready in the spring of 2013.
The new DMV computer system – which was built by 3M and which went online in early May – has been riddled with a number of problems, particularly with people looking to register a car or renew their licenses. The problems have led to delays of several hours at several DMV offices, leading to long lines that have routinely forced many offices to close early.
State officials say that a similar computer system, also built by 3M, in Montana – as well as an audit of that system – will be useful in the Kansas audit.