KANSAS CITY, Mo — CitiCards, Inc. is making big changes within its Kansas City-based operations.
The banking institution is transitioning many call center jobs into work-from-home positions. Janis Tarter with Citi confirmed this move to FOX 4 News Wednesday afternoon, which will affect many of Citi’s 1,300 employees in Kansas City. Tarter said this transition will begin in early 2013, and finish in the third quarter of 2013.
Tarter adds that while many Citi jobs will transition into work-from-home positions, the remaining jobs will move into a local facility in the metro at a location that’s yet to be determined. Citi currently operates a call center near Kansas City International Airport.
CitiCards is the largest employer in Platte County, Mo. CitiCards is a division of Citigroup, a worldwide banking firm based in New York City. The company controls a reported $1.8 billion in assets.