KANSAS CITY, Mo. — If you’re depending on taxi cabs for transportation this week, you may be in for a very long wait. One cab operator told FOX 4 demand is so high the average wait is four hours — and that’s a “best case” scenario.
Phones were ringing off the hook at the call center for Checker and City Cab. Dispatchers said they are answering as many as 100 calls per hour.
“Nothing is busier than snow,” owner Craig Bates said. “Now, New Year’s Eve could rival snow. When other businesses talk about the affect snow has on them, you can just imagine the affect it would have on us if it happened on New Year’s Eve.”
And Bates would know. He’s owned the company for more than three decades, which operates more than 120 taxis in town — one of the largest fleets in town, Bates said.
Despite the supply, it’s hard to keep up with the demand.
“It’s difficult to say to people that you have a four-hour delay or a six-hour delay. There’s no other way to make it work. I think people understand that most of the time.”
The best advice to snag a cab: make a reservation ahead of time. The longer the notice, the stronger likelihood riders will travel on time, Bates said.