KANSAS CITY, Mo. -- Some motorists in the Northland say their cars were running on bad gas this past weekend. The corporate owner of Sam's Club admitted the gasoline they sold customers led to engine problems.
The drivers we've spoken with Monday say they're angry and they had no idea the gas Sam's Club sold them was bad. Service managers at two auto dealers in the Northland said they've had to service cars that got a mixture of regular gasoline and diesel fuel.
Ask Jessica Kinnard about her two-year-old Hyundai Elantra and she'll glow with pride. She and her husband bought it brand new just two years ago and were taking it in for service on Saturday.
But a stop for gas at a Sam's Club on North Oak Trafficway changed her weekend. Kinnard said she filled the gas tank, and after picking it up after an oil change at the dealer...
“When I got my car back it would hardly start,” she said.
Service representatives at Northtowne Hyundai told Kinnard the gas she purchased was mixed with diesel fuel.
“I tried to turn the key, and it acted like it was turning over, and when it did, it just shook,” she explained.
In a statement sent to FOX 4 News, a Sam's Club spokesperson admitted that the gas mishap was the product of cross-dropping.
“They said when the gas tanker was filling up, it dropped diesel into the pump,” she said.
Jeff Hudson manages the service department at Northtowne Hyundai and has worked as an automotive expert for 23 years. He said it didn't take long to learn the gas in Kinnard's tank was bad.
“We took a sample of it, and we could tell it wasn't pure gasoline. It was a mix. It had something in it,” Hudson said.
Kinnard said Sam's Club managers told her they want to pay for her expenses, but she's still concerned.
“I'm worried. Is this the end of it, or are there other damages that are going to come from it?” she said.
Spokeswoman Carrie Foster Moore with Sam's Club said in a statement that the retailer is reaching out to customers who may have been affected by the cross-dropping of gas in an effort to settle their complaints.