KANSAS CITY, Mo. -- Kansas City Water Services Department is still trying to determine why there were no barriers in place to prevent an SUV from driving into a 4-foot hole caused by a broken water main Tuesday night.
The incident happened at 25th and Garfield, where a woman who drove into the hole caused that a water main break caused, but the woman says she's thankful no one was seriously hurt.
"I do remember seeing the front tires when I was headed to the ambulance and everything was bent outward," driver Sandy Henderson said. "I’m sure my friend’s truck is totaled."
Kansas City Water Services Department tells FOX 4 News they did receive a report of an 8-inch water main break at about 1:30 p.m. Tuesday.
Neighbors say they noticed a loss in water pressure, and the city says a water inspector was on the scene by 3 p.m. to tape off the area. But at about 7 p.m., a GMC Jimmy with two people inside drove right into a hole created by the leak.
Henderson was driving and suffered injuries to her face and neck. She didn't want her face to appear on camera but says there was nothing warning her of a hole in the roadway.
"All of sudden I get this boom, and the car, the truck just went into a hole," Henderson said. "My face went into the steering wheel and there was blood everywhere. I fell out for a minute, I was knocked out."
A neighbor who did not want to appear on camera says someone else took the caution tape down before a repair crew got on the scene at 7:09 p.m.
The hole has now been filled with gravel, and the city has barricades with yellow tape surrounding it. The repair was completed just after 11 p.m. Tuesday.
A Kansas City Water Services Department spokesperson says the department is still investigating the incident to determine how and why the caution tape was taken down before workers arrived.