KANSAS CITY, Mo. -- There's nothing like a free car to brighten your day. Just ask Lanita Hart.
"I've been without a car for a year," said Hart as she climbed inside the 2006 Ford Focus that Victory Automotive gave to her after hearing her story on FOX 4 Problem Solvers.
"Thank you. Thank you," Hart said.
The last time Problem Solvers had seen Hart was in March. She contacted us after a Kansas City transmission shop refused to give back either her car or her money. She had paid the shop $1,200 eight months earlier for a rebuilt transmission.
"Every week he's telling me my car will be ready," said Hart, who was struggling to get to work or even the grocery store since she now had no transportation.
FOX 4 Problem Solvers paid a visit to Big R Transmission and owner Richard Gray. Gray promised us he'd fix the car or give it back. But weeks later, when he still had failed to solve the problem, he ended up in Problem Solvers Hall of Shame.
Of course, the Hall of Shame may help warn others about Big R Transmission, but it's not much help to Lanita Hart who still had no car.
That's until Victory Automotive in Bonner Springs, Kan. saw her story and gave us a call, telling us this was a problem Victory Automotive would love to solve.
"It's one of the things that makes this business fun is when you can help someone else," said Victory Automotive Business Manager Scott Woodall. "When this car came in we knew it was perfect for her."
There's more good news. The manager of the business park where the now defunct Big R Transmission was located, gave Hart her car back.
Since it was now missing its transmission, Hart sold it to a scrap yard for a few hundred dollars -- money that will help her pay for insurance on her new car.