Trash service company increases number of routes to improve pickup in south Kansas City

KANSAS CITY, Mo. -- WCA Waste Corporation, the contractor that picks up trash and recycling in south Kansas City, says it is now caught up on all trash-pickups after delays last week.

Residents in this south Kansas City neighborhood started complaining about their trash delays and seeing (and smelling) their old trash, which they said remained on the curb so late in the day.

One resident, Lloyd Clayton Sr., said for the last few weeks, he's noticed plastic bags, trash bins, and all kinds of boxes full of rubbish sitting by his curb.

When FOX 4 inquired about the problem, Tom Koffman, a spokesman for the company, said they are still experiencing heavy delays right now with trash pick-ups because WCA is still in the process of hiring "quality trash truck drivers."

Koffman said several past drivers who are no longer with the company either failed drug tests or refused to be tested. He said the company was also struggling to find drivers who are physically fit.

On Wednesday, Aug. 31, Kansas City city leaders announced the city's Director of Neighborhoods and Housing Services met with managers of WCA.  To help provide better service, WCA agreed to add one more truck and driver to Kansas City's southern zone, starting September 12.

The company is also working with the Urban League of Kansas City and the Full Employment Council to recruit and hire local residents to maintain full staffing, the city says.

Late last year, WCA Waste Corporation bought out Town and Country Waste Disposal, and a spokesperson said with that acquisition came lots of problems.


On August 23, FOX 4 was told the company is close to hiring between 30 and 40 new drivers, hoping those new drivers would begin their routes in the next two weeks and that trash service would return to normal.

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