Widow living on her own upset with tree trimmers who took money, didn’t fulfill promises

KANSAS CITY, Mo. -- Stella Turner can easily show you the two trees she paid to have cut down. That's because they are both still standing.

Two weeks ago, Turner handed over $400 for what was supposed to be a down payment on a $1,200 tree cutting job. But all she got for her money were a few limbs sliced off. Limbs that the tree cutters left lying where they fell in the backyard of her Kansas City home.

"That's all they've done," said Turner who is 80 years old.

She said the two men who did the cutting promised to come right back, but never did. Now when she calls, she can't even get anyone to pick up the phone.

"I'm upset about my money," she told FOX 4 Problem Solvers. "I'm a widow living by myself. I need them to finish the job."

The only information she has on the company she hired is from a hand bill. She said the man who handed it to her identified himself as Jason Sackett, the owner of Hey Tree Man. Problem Solvers called the number listed on the hand bill but could only leave a message.

A half-hour later we received a text message from the same number. The person texting promised us he'd be back at Mrs Turner's later that day. He blamed the rain for the delay and he also blamed Mrs. Turner, saying she hadn't been nice enough to him.

We told him we'd check back once the job was done. That's when we got a second text message. This time the man texting complained about a poison ivy rash and told us he's considering just giving Mrs. Turner back her $400.

Except he didn't. Nor did he finish the job. Mrs. Turner has never heard from him.

Knowing this tree cutter is not reliable and apparently frightened of little old ladies, FOX 4 Problem Solvers contacted a tree service with a solid reputation to solve this problem -- Glorioso Tree Service. Glorioso said it would happily do the job for free.