For Closed Captioning concerns, please contact:

Jana Calkins, Managing Editor
Phone: (816) 932-9255

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning complaints should be directed to the following:

Tracy Brogden-Miller
General Manager
3030 Summit
Kansas City, Missouri 64108
Phone: (816) 932-9130
Fax: (816) 932-9221

Before sending a formal written complaint, we recommend you first contacting the first number above. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.