T-Mobile to allow phone upgrades twice a year

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NEW YORK — T-Mobile announced Wednesday customers can upgrade their phones twice a year, but there’s a fee attached.

For a $10 monthly fee, JUMP plan users can get a new phone if the old one malfunctions or if there’s just a newer phone that comes out.

With it, customers can upgrade twice a year. Most companies allow upgrades once every two years. You just have to be a Jump program member for at least six months, the company said.

“We are going to redefine a stupid, broken and arrogant industry,” T-Mobile US CEO John Legere toldĀ ABCNews.com. “Two years is too long to be locked into a phone. That’s 730 days of watching new phones come out that you cannot have.”

Learn more about the JUMP program from T-Mobile’s website.

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