Father’s desperate video plea to Facebook gets their attention

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A grieving father got the attention of Facebook after posting an emotional video pleading for their help.

John Berlin posted a YouTube video to his Facebook account, asking for Mark Zuckerberg to help him access his late son’s 62 second “look back” video that Facebook has made available to its users.

“I’m calling out to Mark Zuckerberg at Facebook. You’ve been putting out these new movies — you know these one minute movies that everybody’s been sharing,” John Berlin said in the video. “And I think they are great. Well, my son passed away Jan. 28, 2012 and we can’t access his Facebook account. I’ve tried emailing, different things, but it ain’t working. All we want to do is see his movie. That’s it.”

In the video, Berlin asked his friends to share the video and for their friends to share it and so on. Berlin wanted the video to go viral in order to get Facebook’s attention.

It worked.

Berlin posted an update on Facebook, saying the social site contacted him on Wednesday and would help him access his son’s “look back” video.

“It worked I was just contacted by FB by phone and there going to make a vid just for us,” Berlin wrote. “They also said they’re going to look at how they can better help families who have lost loved ones. Ty friends and to FB.”

See the video below:

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7 comments

  • Gwen Schmitz

    Awesome! I know some parents that would love it if you could do it for them! Sorry if this is offbeat, but I tried all day yesterday and contacted Mark, and still can’t get mine.

    • Jesse

      If you had read the article you would have seen: “It worked I was just contacted by FB by phone and there going to make a vid just for us,” Berlin wrote. “They also said they’re going to look at how they can better help families who have lost loved ones. Ty friends and to FB.”

  • Sammy

    Thank you so much FB team and Mark for making this fathers dream come true :) That’s what FB is supposed to be about after all helping friends and family connect who can’t see each other on a day to day or even year to year basis. This time though the connection goes much farther than that… It’s helping this father reach beyond the grave to see his son in probably some of the best moments of his life that he shared on FB before he passed away. My Heart goes out to any one who has to outlive their child. I’ve seen it up close & personal. My mother-in-law will never again be peaceful because she lost her son, my husband & father of our children, due to leukemia.

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