Motorists fuming after fueling up with faulty gas from Sam’s Club location

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

KANSAS CITY, Mo. -- Some motorists in the Northland say their cars were running on bad gas this past weekend. The corporate owner of Sam's Club admitted the gasoline they sold customers led to engine problems.

The drivers we've spoken with Monday say they're angry and they had no idea the gas Sam's Club sold them was bad. Service managers at two auto dealers in the Northland said they've had to service cars that got a mixture of regular gasoline and diesel fuel.

Ask Jessica Kinnard about her two-year-old Hyundai Elantra and she'll glow with pride. She and her husband bought it brand new just two years ago and were taking it in for service on Saturday.

But a stop for gas at a Sam's Club on North Oak Trafficway changed her weekend. Kinnard said she filled the gas tank, and after picking it up after an oil change at the dealer...

“When I got my car back it would hardly start,” she said.

Service representatives at Northtowne Hyundai told Kinnard the gas she purchased was mixed with diesel fuel.

“I tried to turn the key, and it acted like it was turning over, and when it did, it just shook,” she explained.

In a statement sent to FOX 4 News, a Sam's Club spokesperson admitted that the gas mishap was the product of cross-dropping.

“They said when the gas tanker was filling up, it dropped diesel into the pump,” she said.

Jeff Hudson manages the service department at Northtowne Hyundai and has worked as an automotive expert for 23 years. He said it didn't take long to learn the gas in Kinnard's tank was bad.

“We took a sample of it, and we could tell it wasn't pure gasoline. It was a mix. It had something in it,” Hudson said.

Kinnard said Sam's Club managers told her they want to pay for her expenses, but she's still concerned.

“I'm worried. Is this the end of it, or are there other damages that are going to come from it?” she said.

Spokeswoman Carrie Foster Moore with Sam's Club said in a statement that the retailer is reaching out to customers who may have been affected by the cross-dropping of gas in an effort to settle their complaints.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s


  • Larry Colin

    I had a similar problem with my Elantra. Dealer removed the gas but would not show it to me so I could see that the gas was bad. They also changed the spark plug wires. Now it runs great. I refused to pay for the gas removal because they could not show me the gas. Went right back to the same Sams Club and filled again. NO problems with running. No one else is having problems. Seems that it is hyundais that are having problems with the gas and the dealer is the one finding the problem but not saving the evidence and proving it. It turns out that my problem was spark plug wires. The car ran fine to get home about 70 miles away. Then would not start the next day. Squirels had chewed the spark plug wires. Yet the dealer was claiming the fuel to be the problem. YOU need to demand to see the evidence of the bad fuel.

  • Ben

    The gas isn’t the only problem. Another problem is that we are doing business with the richest family in the world and they are treating their employees not much better than the plantation owners treated their slaves. Their employees earn barely enough to buy food and put a roof over their head. Isn’t that what the cotton pickers got. Unless the Walton family is willing to start sharing part of the profits with their employees by paying them a livable wage, we need to start shopping elsewhere.

  • Gia

    Fantastic beat ! I would like to apprentice while you
    amend your website, how can i subscribe for a weblog site? The account aided me a applicable deal.
    I had been tiny bit familiar of this your
    broadcast provided shiny clear concept