60 percent of KCMO residents are pleased with city, survey says

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KANSAS CITY, Mo. -- Mayor Sly James announced on Thursday that 60 per cent of residents are satisfied with city services. That's the highest number since Kansas City, Mo., began surveying people's satisfaction in 2001. The city uses the data to determine what services need the most attention. Peole are most satisfied with police, the health department and street maintenance. They are not, however, satisfied with animal control, airport services and code enforcement.

Along with the mayor, City Manager Troy Schulte was also there to commend city workers for the jobs they do.

"They come they work a lot of times in obscurity. They certainly hear about it when something goes wrong. But now we want them to know we appreciate it when things are going right," said Mayor James.