INDEPENDENCE, Mo. -- Jessica Binney usually has her hands full juggling the needs of her three young children. By bed time, she's ready for a good night's sleep.
But three times every week that sleep gets disrupted.
"The truck itself is loud and has flashing lights in our window," said Binney.
She's talking about the garbage truck that picks up the trash at her Independence apartment complex. She said the driver arrives between 1 and 2 a.m., three times a week.
"It wakes my kids up," she said. "You can hear the slamming of the dumpster dropping back down and when they are in reverse, you have the loud beeping in your window."
Binney complained to her apartment manager who called the trash company Republic Services. For the next two weeks the problem appeared to be solved and trash was picked up during normal working hours.
But then the early morning pick ups started again. She called Republic heself, but it didn't help.
Complicating matters, two of Binney's children have disabilities. Sleep doesn't come easily. She said once her preschool age daughter is awakened, "she's up for the rest of the night."
That's why Binney called FOX 4 Problem Solvers. We called the City of Independence. That's where we learned it's not even legal to pick up trash before 7 in the morning or after 10 at night. It's in violation of the city's noise ordinance. Violators should be reported to police who would then issue a citation.
Armed with that information, we called Republic Services. A spokesman told us he could neither confirm nor deny that Republic had broken the law. But, he said, every employee and manager has now been made aware of Binney's complaint as well as the city ordinance and would be complying with it.
That should make getting a good night's sleep a whole lot easier for the Binney family.