Royals come through in the clutch for fan left waiting and waiting for prized bat

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KANSAS CITY, Mo. -- It was the Kansas City Royals to the rescue and a big day for Wendy Crawford.

The Royals Authentics Store Manager Justin Villareal handed a visibly excited Crawford a bat signed by catcher Salvador Perez.

Villareal said the Royals wanted to help Crawford after learning about her story on FOX 4 News. Problem Solvers reported on Monday about Crawford's ongoing struggle to get the bat, which she'd ordered from a private company last November, not long after the team's World Series championship.

She'd paid Big Time Bats $500 and was promised her bat would arrive in time for Christmas. But it never did. Every time she called Big Time Bats for answers, she said she was told the company was having trouble getting Salvy to sign the bat and it would be two more weeks. Now it has been six months.

FOX 4 Problem Solvers spoke to the president of Big Time Bats, but also couldn't get a firm answer as to when the bats would arrive or why the company was having trouble getting Salvy to sign them.

On Thursday, the Royals wanted to put an end to Crawford's suffering and presented her with a World Series commemorative bat that Perez signed during Spring Training.

"I can't tell you how much I appreciate it," Crawford said. "I really never thought this story would go this far. It's an exciting day. I want to thank you guys and the Royals. We love Salvy so we really appreciate you guys coming through."