City knew pipe was leaking week before it burst, managers of 2 KC businesses said

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KANSAS CITY, Mo. -- The managers of two local businesses forced to temporarily shut their doors Thursday due to a water main break are frustrated and say they warned the city the pipe was leaking a week ago.

A manager at the 7-Eleven near 63rd and Oak tells FOX4 that he noticed a pipe was leaking last week and called the city to express concern that it would rupture. A manager at Heirloom Bakery and Hearth, which is also nearby, tells FOX4 that he did the same thing Monday, and the city told him they would put in a work order and check on the issue as soon as possible.

The 12-inch pipe that was leaking finally ruptured around 3 a.m. Thursday and caused a portion of Oak Street to buckle. This forced crews to shut off water in the area which left several homes and both 7-Eleven and Heirloom without water.

7-Eleven reopened around 7:30 a.m., but with limited food and beverage sales. Heirloom will be closed until the water is turned back on.

The break sent water gushing down the street, and below freezing caused much of it to freeze.

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