KANSAS CITY, Mo. — The Comedy Club of Kansas City is warning customers of a scam that’s no laughing matter.
The club is asking customers to avoid buying tickets from a company called EventTicketsCenter.com. The comedy club said the website claims to be a third-party ticket reseller. Instead, the club said the company is “ripping off” customers by charging high fees.
“They are operating under false pretenses and ripping off our customers for hundreds and hundreds of dollars each,” The Comedy Club of Kansas City wrote in a Facebook post.
The club said the company is taking orders and then making reservations under the names of customers.
“We have proof of their actions and plan on moving forward with legal representation,” The Comedy Club of Kansas City said.
EventTicketsCenter.com told FOX4 they are investigating the claims and would respond on Thursday, but we are still awaiting the company’s response.
As for The Comedy Club of Kansas City, it said the only place fans should make reservations for shows is through its website.
Event Tickets Center responded with this statement:
First, we are a resale ticket marketplace where Sellers list tickets. We do not set or monitor prices nor availability from primary or other sources.
We clearly and conspicuously state at the TOP of every page on the website, “As a resale marketplace, prices may be above face value.” We have other clear statements at other key parts of the website to the same effect including but not limited to directly above the “Place Order” button.
We make no representation that we are anything but a resale marketplace. We refrain from using any images or text that might confuse someone to think that we are an “official” or “primary” seller. Our website does not resemble any other ticketing sites nor does it attempt to.
Furthermore, the ticket listing purchased was clearly marked as “Important: Zone Seating” and “The tickets you receive may be in the specific section listed here or in an equivalent or better location. This listing describes tickets that the seller does not own or may not know the exact location of the seats, but is offering to obtain for you. Once your order is confirmed, we guarantee that you will receive tickets prior to the start of the event for seats that are in an equivalent or better location or you will receive a full refund.” This same information was clearly repeated on the Checkout page.
As far as I can tell, we have one order ever in our history for this venue out of several million orders.
We are often very amicable about helping a customer that was confused. I am happy to consider that approach in this case as well once there is confirmation that other action by the venue or the customer are not looming. As of now, the posts on various areas of the internet by the venue are bordering on slander and they are threatening legal action.Event Tickets Center
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