KANSAS CITY, Mo. — A computer problem Thursday afternoon that prevented customers with KC Water from making online and phone payments has been resolved.
KC Water reported the issue just after 2 p.m. and said it is working to get the problem resolved as quickly as possible. It was reported to be fixed just before 3:20 p.m.
KC Water maintains and operates water collection, treatment, and distribution systems; wastewater collection and treatment systems; and stormwater management systems for 170,000 residential and business customers in Kansas City and for 32 wholesale customers in the Kansas City region.