Computer problem fixed at KC Water preventing customers from making payments

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(SAUL LOEB/AFP via Getty Images)

KANSAS CITY, Mo. — A computer problem Thursday afternoon that prevented customers with KC Water from making online and phone payments has been resolved.

KC Water reported the issue just after 2 p.m. and said it is working to get the problem resolved as quickly as possible. It was reported to be fixed just before 3:20 p.m.

KC Water maintains and operates water collection, treatment, and distribution systems; wastewater collection and treatment systems; and stormwater management systems for 170,000 residential and business customers in Kansas City and for 32 wholesale customers in the Kansas City region. 

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