OLATHE, Kan. — Kansas Governor Sam Brownback announced Friday he has established the Governor’s DMV Modernization Task Force to examine private and public sector models that could make the state’s Division of Vehicles the best in the nation.
“The aim of the task force will be improving customer service and efficiency while recognizing the significant differences around the state,” Gov. Brownback said. “They will not only look at how our state Division of Vehicles operates, with county treasurers as agents of the state, but also examine best practices from around the country. The goal isn’t to rehash problems; rather, it is to study how to create the best system going forward – not just with titles and registrations but also with driver licensing.”
Kansas Department of Revenue Secretary Nick Jordan said the task force, chaired by Lee Harris, CEO of Cohen Esrey Real Estate Services, brings together an impressive brain trust with a range of strengths and expertise.
“This group of stakeholders comes from across Kansas and they have a wide range of backgrounds, and interact with the vehicles system in different ways, including county treasurers, vehicle dealers, bankers, law enforcement and the energy sector,” Sec. Jordan said. I look forward to working with them in the coming months as we forge recommendations on the best path forward for customer service and efficiency, incorporating not just technology but many other aspects of vehicle-related laws, services, and business processes.”
Brownback said his administration is committed to getting state government operating more efficiently and with better customer service for Kansas citizens and businesses.
“DMV challenges are nothing new, but as it examines these old challenges with fresh eyes, my task force is going to look for new solutions and new approaches. There is no predetermined outcome other than developing thoughtful recommendations that will make it easier for citizens and businesses in Kansas to get their vehicle titles, license plates, and driver’s licenses,” Brownback said.
The task force’s next meeting on Oct. 12th at KDOR is open to credentialed members of the media who RSVP to Jeannine.Koranda@kdor.ks.gov.