NEW YORK -- New York's attorney general said he knows why a lot of people struggle to get tickets to their favorite events.
Eric Schneiderman said ticket brokers buy up most of the tickets to big events within minutes of them going on sale, while services like Ticketmaster set aside large blocks of tickets for insiders like season ticket owners or certain credit card holders, leaving just 20 percent of tickets left for the public.
One ticket broker was found to be using "bot" software to sweep up more than a thousand tickets to an event at Madison Square Garden within one minute.
Schneiderman's report also cited a single bot buying up 15,000 tickets to a tour of the band U2 in one day.
Schneiderman said vendors like TicketMaster should have to use tougher measures to detect and prevent the bots, along with tough criminal penalties for anyone caught using them.
He called for ticket resale sites such as StubHub to list the original face value of they tickets they sell, as well as limits imposed on the markups that resellers can put on tickets.