FAIRFIELD, Conn. – It was a big night for TV on Sunday in the northeast. Between the Yankees-Red Sox baseball game on ESPN, the continuing saga of AMC’s Breaking Bad and the season finale of HBO’s True Blood, outrage ensued when Cablevision’s Optimum service experienced a widespread outage.
Customers were so distraught that it appeared people in Fairfield, Connecticut called 911 to voice their displeasure. The police department was not amused by the consumer complaints. On its Facebook page, the department left a pointed and clear message that abuse of 911 was not going to be tolerated.
The message read in part:
“We are receiving numerous 911 calls regarding the Cablevison (sic) outage. This is neither an emergency or a police related concern. Please direct your inquiries to Cablevision….
Misuse of the 911 system may result in an arrest.”
Many others took their disdain for the outage to the company on social media. An inundated staff of tweeters told the customers that crews were working on the issue but had not yet resolved it.