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KANSAS CITY, Mo. — Residents in one Kansas City, Missouri, neighborhood aren’t happy after the U.S. Post Office said that they will no longer be delivering the mail to their home mailboxes.

But the postal service says that repeated dog attacks in the neighborhood are to blame.

According to the Post Office, a loose dog attacked a postal carrier on two separate occasions in the 4500 block of Askew. People in the neighborhood say that they are upset because they say that they were not notified about the change in service, and now have to walk to a neighborhood mailbox.

“We’re getting too old to be climbing these hills,” said 83-year-old Robert Powers, who says that his 82-year-old wife has to use a cane to get around.

A spokesperson for the Post Office says that they will make an exception for those residents who truly have difficulty getting to the new neighborhood mailbox, but they will need to contact the Post Office station manager.