KANSAS CITY, Mo. — With another popular concert this weekend as Beyoncé comes into town, experts are once again warning about ticket scams.
The Better Business Bureau of Kansas City said Beyonce’s final show in the Renaissance World Tour has drawn significant interest from fans. After all, the show is sold out and only resale tickets remain on the market.
With high demand comes plenty of scams. The BBB said the Renaissance World Tour, and others of its size, have led to numerous scam reports to the agency.
The BBB said now that stadiums and venues have moved to only digital tickets — like Arrowhead Stadium — it makes the scam risk more likely.
There are countless ways to find tickets these days, from direct ticket retailers, resellers and online marketplaces. But some of them are rip-offs, and the BBB admits it’s not always easy to tell if a ticket is fake.
But there are steps you can take when buy tickets to avoid a scam and protect yourself.
Tips to avoid ticket scams
Here are some tips directly from the Better Business Bureau if you’re still trying to snag tickets to Beyonce’s show — or any other concert, game or event:
- Purchase from the venue whenever possible. Many official ticket sales agents now offer secondary sales options, as well.
- Consider your source. Know the difference between a professional ticket broker (a legitimate and accredited reseller), a ticket scalper (an unregulated and unlicensed ticket seller), and a scammer selling scam tickets.
- Check out the seller/broker. Look them up on BBB.org to learn what other customers have experienced. Check to see if they are a member of the National Association of Ticket Brokers. NATB members offer a 200% purchase guarantee on tickets. Look up the seller on VerifiedTicketSource.com to confirm you are buying from a NATB-member resale company.
- Buy only from trusted vendors. Buy online only from vendors you know and trust. Look for the lock symbol in the web address to indicate a secure purchasing system. Don’t click through from emails or online ads; a common ticket scam trick is to create a web address that is similar to a well-known company.
- Know the refund policy. You should only purchase tickets from a ticket reseller that provides clear details about the terms of the transaction. Sellers should disclose to the purchaser, before purchase, the location of the seats represented by the tickets, either orally or by reference to a seating chart; and, if the tickets are not available for immediate access to the purchaser, disclose when the tickets will ship or be available for pick up.
- Use payment methods that come with protection. Always use a credit card, so you have some recourse if the tickets are not as promised. Debit cards, wire transfers, or cash transactions are risky; if the tickets are fraudulent, you won’t be able to get your money back.
- Be wary of advertisements. When you search the web for online tickets, advertisements for cheap tickets will often appear. Use good judgment; some of these ads will be ticket scams, especially if the prices are low.
- If you’re unsure, verify your tickets. Pay a visit to the arena where the event will be held. Present your ticket to “Will Call” (customer service), and they can verify if your ticket is legitimate and show you how to tell if it is fake.