Raymore mom insists Sprint Center security kept her from her daughter

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KANSAS CITY, Mo. — A metro mother is upset with the experience she had while attending a comedy show with her daughter at the Sprint Center over the weekend.

“I didn’t even laugh. I couldn’t even concentrate because I was so upset,” said Felicia Turman of Raymore.

After months of waiting, Turman says finally seeing Comedian Kevin Hart’s “What Now Tour” at Sprint Center Saturday was supposed to be a fun time for her and her 17-year-old daughter.

“It was anything but fun. It turned out horrible. I just couldn’t believe that was happening to me,” said the frustrated mom.

Even though she and her daughter were late getting to the comedy show, Turman admits security told the huge crowd to turn off their cell phones because Hart’s promoters insisted no talking, no texting and no recording.

Shani Tate-Ross, a spokesperson for Sprint Center, says they even posted signs at every door, in bathrooms and on two digital billboards warning all offenders if they’re caught violating the cell phone policy, they’d be kicked out out of the show in the Arena Bowl.

Just moments before Kevin Hart hit the stage, Felicia Hart says when she pulled her cell phone out of her purse to turn it off, a security member escorted her out of the Sprint Center.

“They told me they were just going to take me out and talk to me. I had no idea that they were gonna kick me out onto the street,” said Turman.

Within moments, the frustrated mom started banging on a glass door outside Sprint Center and screaming at staff members she says she saw standing in a lobby area.

“I was screaming and mad because they would not let me get to my daughter. They were all just staring at me and laughing like it was a joke. I was very upset and worried about my child. I don’t care if she is 17, she’s my only child and I didn’t know if she would leave out of a door, if she was worried about me or what would happen to her,” said a fuming Turman .

“When they wouldn’t let me back in, I had to spend a $100.00 to buy another ticket from a scalper so I could go in and check on my child. I just feel like it was very wrong and those security people could’ve let me go get my daughter or go and bring my daughter to me, “said Turman.

Turman says about 40 minutes after the ordeal, she finally strolled back into Sprint Center, sat next to her door and saw only 10 minutes of the comedy show. Meantime, Tate-Ross says calls Turman’s experience “an unfortunate situation.”

“I just wish at least those security folks would give me an apology, but they probably won’t. I didn’t want my money back. I just wanted to see my daughter, ” said Turman.

Tate-Ross also tells FOX 4 that 80 of more than 20,000 people had to be removed from the Sprint Center because they violated the cell phone policy. A police Tate-Ross insists security educated the crowd about.

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